Latest posts

Read our latest posts on bad actors, policy abusers, and much more!

Policy Abuse

Tips for Preventing Suspicious Returns and Return Fraud During the Holiday Period

This holiday season, prevent return fraud by spotting patterns, training support teams, and using Redo & Yofi’s tools to protect

Yofi Feature Announcement: Bot Blocker 2.0

Yofi's Bot Blocker 2.0 enhances bot prevention, control, and customer experience, blocking millions of bot attempts.

Announcements

Yofi Feature Announcement: Integration into POS & Warehouse Management Solutions

Yofi expands to POS and Warehouse Management, enhancing return abuse detection, anomaly detection, and logistic efficiencies.

Bots

Card Testing & Known Bad Actor Prevention

Yofi Card Testing & Known Bad Actor Prevention reduces chargebacks and boosts authorization rates.

Announcements

Yofi Holistic Protection Identifying Employee Abuse

Yofi's new feature identifies and addresses employee theft and abuse, saving time and reducing losses for businesses.

Announcements

Yofi Feature Announcement: Yofi Telemetry with SDK

Yofi Telemetry SDK saves time, enhances fraud detection, and improves security for businesses.

Announcements

New Features Announcement: Card Testing & Known Bad Actor Prevention, Employee Abuse, and Yofi Telemetry SDK!

Yofi's advanced clustering and telemetry revolutionize abuse prevention, employee abuse detection, and customer insights.

Policy Abuse

Dynamic Returns - Reducing Return Abuse and Unlocking a Better Return Experience

Transform returns from a headache into a growth driver by minimizing abuse and unlocking more customer benefits.

Policy Abuse

The True and Hidden Costs of Product Returns

Managing product returns is crucial for retail profitability, with significant costs and increasing return abuse.

Policy Abuse

Eating Away Profits: The Rise of Refund Scams and Its Impact on Restaurants

Restaurants and delivery services are facing a new challenge: refund scams coming from customers exploiting to get free food

Announcements

Announcing Yofi Dynamic Returns

Yofi Dynamic Return is establishing a standard for preventing return abuse while protecting free returns for legitimate customers

Bots

Who booked all the golf tee times? The Los Angeles Tee Time Scandal

Dave Finks exposed the some of the individuals using bots to monopolize premium tee times and resell them on the blackmarket.

Policy Abuse

Chatbot Arbitrage: The Double Edge Sword of AI Chatbots

In the ever-evolving digital commerce landscape, two noticeable incidents have highlighted the vulnerabilities and challenges of

Policy Abuse

Latest Retail Abuse Trends: Insights from NRF

Our key takeaways from NRF highlight a crucial message for businesses: retail abuse and loss prevention are fast-evolving fields

Arbitrage

The Impact of Abusers & Bad Actors During the Retail Holiday Period

Discover how Yofi combats holiday retail abuses, safeguarding profits and ensuring genuine customer

Arbitrage

Balancing Customer Friendly Policies & Preventing Abuse

Importance of striking a balance of protecting customer friendly policies from abuse

Bots

Yofi Bot Blocker Released for All Customers

Yofi Bot Blocker Released for All Customers

Arbitrage

Costco's Crack Down on Membership Sharing Highlights The Big Issue of Identity Abuse

Costco's Crack Down on Membership Sharing Highlights The Big Issue of Identity Abuse

Bots

The State of Bots in First Half of 2023

The biggest trends in botting for 2023 so far!

Announcements

Yofi Achieves SOC 2 Type II Compliance

Yofi has successfully earned SOC 2 Type II compliance

Announcements

Powering & Enhancing Cross-Selling with Yofi Recommendations

Boost cross-selling with Yofi Tecommendations for Klaviyo. Harness user behavior analytics for tail